Common questions

Yes, you can! Dog food however is that one thing in your household that is very easy to predict - and very convenient to get delivered regularly.

You can absolutely start with buying once. But our trial offer for subscriptions is fantastic. Then if it's not for you, just cancel.

Here's a great guide for managing an Alvar subscription 🐾

In dog nutrition, there are no one-size-fits-all solutions. That's why we have a satisfaction guarantee. If the recipe you initially tried isn't a match, reach out and we'll sort it out together.

When you start your subscription (on the product page, instead of "Buy once" select "Subscribe"), you can set the delivery interval at checkout. Our customers' average interval is 6 weeks, but a shorter start with 2-4 weeks is usually a good idea.

You can later, at any time, go and edit the next delivery date by logging in at your account page.

We always send you a reminder via email 3 days before your next delivery is set to ship.

To avoid this scenario, we always send you a reminder via email 3 days before your next delivery is set to ship!

If you still forget, you can make the edits for your next order - and if you absolutely don't want a delivery we of course have a returns option.

With pleasure 😎 As a subscriber you get:

• Always 10% off everything
• Loyalty rewards: gifts and discounts with deliveries
• Free nutrition consultation with our Veterinarian

And our highly praised customer care is always within paw's reach.